Shipments and returns
Packages are generally shipped within 2 days after receipt of payment and are shipped via UPS, Purolator or Canada Post with tracking and are set-up to drop-off without signature.
Please contact us if you want signature required for your shipment, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs (Canada Post). Transport fees vary according to total weight and size of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be shipped at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
Please contact us if you feel an item needs to be returned. We will work with you to determine if this is required.