We strive to provide the best golf carts in Canada, however from time to time your caddy may need repair. For warranty purposes, your MGI Trolley is covered by MGI Canada, you can contact MGI at servicecanada@mgigolf.com. For Bat-Caddy, your trolley is covered by Golf Trolleys Canada. For all Bat-Caddy returns you must contact us by email or phone for a Return Authorization Number. If a golf trolley does need to be returned it must be returned in its original packaging. If an ORIGINAL BOX is not available for the return, we are happy to ship a box for the return at the customer’s expense. All returns are at the customers expense unless agreed otherwise prior to the return. Any return received without a Return Authorization Number will not be accepted. Please review warranty details here: Warranty Details.